Terms & Conditions of Use for The Recovery Team

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE RECOVERY TEAM WEBSITE OR ANY RELATED SERVICES.

Modified: March 14, 2025

These Terms of Use (“Terms”) are a binding agreement between you and The Recovery Team (“The Recovery Team,” “we,” or “us”). By accessing or using the website recoveryteam.com (the “Site”), including any content, functionality, and services offered on or through the Site, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not access or use the Site or any related services.

See also: Privacy Policies

Medical Disclaimer

If you believe you are experiencing a medical emergency, call 911 immediately. The Site is not intended for use in emergencies and should not be relied upon for immediate medical assistance. The Recovery Team does not provide medical advice, diagnosis, or treatment through the Site.

Health Content

The information provided on the Site is for general informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition. Consult with a medical professional before starting, stopping, or adjusting any medications or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on the Site.

Use of Our Platforms

To access certain features or services on the Site, you may be required to provide registration details or other information. You agree that any information you provide will be accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

The Site is intended for use by individuals who are 18 years of age or older. The Recovery Team does not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information.

Photos and Reviews

Reviews and photos posted publicly may be used on the Site and in marketing materials. This includes reviews posted on platforms like Google Maps. Some images are stock or staged photos used for illustrative purposes to represent the treatment experience and do not depict actual patients. Additionally, any testimonials or success stories shared on this site reflect individual experiences and are not guarantees of specific outcomes.

Intellectual Property

Unless otherwise stated, all content on the Site, including but not limited to text, images, graphics, logos, videos, and software, is the property of The Recovery Team and is protected by United States and international copyright, trademark, and other intellectual property laws. You are not permitted to use, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

Any unauthorized use of the Site’s content may result in the termination of your access to the Site and may subject you to legal action.

Telehealth Services

The Recovery Team may offer telehealth services for medical and therapy appointments when appropriate, primarily for follow-up care. These services are intended to complement, not replace, in-person visits, and should not be used in emergency situations. By using our telehealth services, you agree to comply with all applicable laws and regulations regarding telemedicine.

Business-to-Business (B2B) and Direct Communications

The Recovery Team engages in both business-to-business (B2B) and direct-to-consumer communications. By providing us with your contact information, you agree to receive communications from us, which may include emails, phone calls, text messages, and other forms of communication relevant to our services. These communications may be related to our services, promotions, or other business purposes.

Advertising and External Links

The Recovery Team advertises on Google Ads and other niche directories, such as rehabs.com. We are not responsible for the content or practices of these third-party sites. The Site may contain links to third-party websites or platforms that are not owned or controlled by The Recovery Team. These links are provided for your convenience only. The Recovery Team is not responsible for the content, privacy practices, or terms of use of third-party websites. Your use of such third-party websites is at your own risk.

Tracking Technologies

We use Google Analytics 4 (GA4), CallTrackingMetrics, and other tracking technologies to collect anonymous data about how users interact with our Site. This data helps us improve our services and marketing efforts. By using the Site, you consent to the use of these technologies. Please refer to our Privacy Policy for more details on how we use tracking technologies.

Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE RECOVERY TEAM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE RECOVERY TEAM DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Accessibility

The Recovery Team continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities.

If you are experiencing difficulty with any content on www.recoveryteam.com or require assistance with any part of our site, please contact us and we will be happy to assist. If you wish to report an accessibility issue, have any questions, or need assistance, please contact The Recovery Team Customer Support at info@recoveryteam.com or by calling (888) 888-8888.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE RECOVERY TEAM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY CONTENT ON THE SITE, EVEN IF THE RECOVERY TEAM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to defend, indemnify, and hold harmless The Recovery Team, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

Changes to These Terms

The Recovery Team reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. It is your responsibility to check these Terms periodically for updates.

Governing Law

These Terms and any disputes arising from or relating to the use of the Site shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.